Optimizing Logistics with AI Activation

Blessync collaborated with Nusantara Logistics to integrate Artificial Intelligence (AI) into their inventory and logistics management system. Before this project, route planning and fleet scheduling were handled manually by admin teams.

Project Challenges

• Data Inconsistency: Thousands of manual entries per day were highly prone to human error.
• Route Efficiency: Delivery route planning was suboptimal, leading to up to 20% fuel wastage.
• Response Time: Customers experienced long waiting times to receive shipping price quotations.

Blessync's Solution

1. AI Scheduling Agent: Built an AI-powered routing algorithm that automatically matches shipping orders with the nearest available fleet.
2. Operational Chatbot: Integrated a Large Language Model (LLM) based WhatsApp chatbot for instant fleet availability queries.
3. OCR Automation: Employed AI-powered Optical Character Recognition (OCR) to automatically read physical shipping bills and save them to the database.

Final Results

• Data entry speed increased by 400%.
• Reduced fleet operational fuel expenses by 18%.
• Customer quote response time cut down from 2 hours to 5 seconds.